Mhapy
Giving therapists a view of what happens between sessions, not just during them.
Mhapy wanted therapy to be more than the hour of a session. Petracore helped build a platform that connects journaling, assessments, and AI-assisted insight into one continuous picture of a client's progress.
The session is a small part of the journey
Founded in 2024, Mhapy started with the fundamentals of digital therapy — helping clients discover therapists, communicate, schedule appointments, and manage interactions online. As the product evolved, so did Mhapy's understanding of the problem: therapy sessions were only a small part of a client's overall experience. Between appointments, clients were still recording emotions, experiencing symptoms, completing activities, and sometimes needing support — and Mhapy wanted to capture more of that.
Many moving parts, one connected experience
Information about a client comes from journal entries, assessments, symptom records, activities, and conversations. Without the right structure, that becomes fragmented and hard for therapists to interpret — while clients still need to stay engaged between appointments, and community interaction has to stay clearly separate from private therapeutic communication.
What the platform needed to solve at once
- Visibility between sessionsGive therapists a clearer view of client activity and progress without reviewing every interaction manually.
- Structured insightTurn scattered information into something useful, not just more data.
- Ongoing engagementKeep clients engaged through journaling, activities, and reminders between appointments.
- One connected flowTreat communication, assessments, journaling, and progress as one system, not separate tools.
- Escalation pathwaysRoute potentially concerning indicators to the attention they need.
- Clear boundariesSeparate community interaction, private therapy, admin access, and personal information.
One journey, mapped end to end
Petracore mapped the full therapist and client journey — appointments, messaging, assessments, journaling, activities, and progress tracking — and designed both the client experience and therapist dashboard around that single connected flow, rather than as a collection of separate features.
To make the growing body of client information useful, Petracore built Ruby, Mhapy's conversational AI, alongside an AI and analytics engine that identifies patterns and surfaces insight from client activity over time — giving therapists more context while clients keep engaging between sessions through journaling, activities, reminders, and community interaction.
The platform was extended with subscriptions and payments, administrative controls, notifications, and privacy and access management, then built out as a cross-platform Flutter app for Android and iOS — giving clients easier access to the parts of the experience they use throughout the day.
“The biggest impact was helping us capture what happens between therapy sessions, not just during them.”
Got a similar problem to solve?
Tell us what you're building and we'll show you how we'd approach it no pressure, just a real conversation.
Book a free consultation →